strategic accessibility posts

An accessibility empathy lab can be a powerful tool to help build empathy and understanding towards the challenges that disabled people are up against in the digital world. Empathy labs can also really help educate people on the role they can play in influencing and making services accessible.

In this blog, I will cover what an empathy lab is, the benefits of having one, the downsides of simulating disability, and how you can start your own, including links to all the equipment and useful posters.

I've been working in digital accessibility for around eight years now. I began my journey as a front-end developer and have since led accessibility teams and set the strategic direction for organisations around accessibility and inclusion. Here are five things I've learned on my journey.

This blog will discuss the steps I took to get to an accessibility strategy for a company with eight million customers. I'll caveat this post by saying my approach is not perfect, but it worked for me, and it might just work for you. I was supported by some exceptional, very senior 'strategy people' who provided steer and guidance throughout.